Booking/Cancellation
Policy
For security
and confirmation purposes, when making a reservation, you will be asked
for the following information:
*
Your full name, address and contact telephone
number
*
Full name(s) of all the guest(s)
*
Your credit/debit card details (payment/deposit
is not required) or
a cheque for 50% of total to be sent within 5 days.
*
How you found the White Heather - if we forget
to ask, please remind us!!
We are
aware that cancellations are often unavoidable and if we can fill your
room(s) again, then any charges incurred from cancellation will be dropped
- that is a promise.
We
strongly recommend you take out holiday insurance.
Individual
cancellation within a week of arrival: 50%
of total
Individual
cancellations within 48 hours of arrival: 100% of total
Group/Block
Booking cancellations:
a
10% non-refundable deposit is required on initial booking.
an additional
40% (of the total) is required 3 months prior
to arrival date and is again non-refundable.
Payment
in full should be received no later than 1 month prior to arrival date.
